All content on this site including text, graphics, logos, and images is the property of Kollectin and is protected by United States and international copyright laws.
Trademarks and logos of Kollectin may not be used without our written permission.
We at Kollectin strive to provide up to date and accurate information on this site. However, this site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice, including after an order has been submitted.
We make no representations or warranties of any kind, whether express implied with respect to this website. Its content, and the information and services available on or through it, are provided "as is". Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this web site.
This web site may contain links to other web sites operated by third parties. Kollectin is not responsible for the content of these sites.
All Kollectin charges are facilitated through Stripe, a third-party payment processing service. Kollectin may replace its third-party payment processing services without notice to you. Charges shall only be made through the Kollectin Platform. For more information, please review Stripe's terms.
For additional inquiries regarding our company policies, please contact us.
For information regarding the types of member levels and its associated earning packages, please refer to the Support pages on the Kollectin app.
*Please note the Support Pages of the app may not be displayed in its entirety based on at-the-moment app revisions. For complete details, please contact us.
When you create an account, we collect your name, email address, encrypted password, date of birth.
When you make an order through the services, we or our third-party payment provider will collect payment detail, shipping and billing information, and what products you brought to process the transaction.
When you claim to return items, we collect the information about the items and the reasons for your return.
When you create a store, we store what items you selected for your store to sell.
We use a referral system if any user signs up through the invite code you provided, we record this relationship between you and that user.
If you upload photos to your store, we keep these photos so other user can view these items in your store with your photos.
When use AR experience, or share a photo through AR experience mode, we store these photos for you to download.
With our earning bling system, you can convert the blings into cash and redeem it. You will need to provide your name, address, social security number, bank account number, and bank routing number to our third-party payment provider stripe to proceed. we do not keep those data at this procedure.
We use payment service provider Stripe to process a credit card payment, we do not process, record or maintain your credit card or bank account information. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to https://stripe.com/privacy.
When you using our Services, some information is automatically collected from our system. Such as your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number (“ODIN”), date and time of your visit, your unique device identifier (“UDID”), and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services. In addition, in the event our App crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App.
We work with third-party analytics companies, Google and firebase, to collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Services so we can improve our website and understand how people find and navigate it.