Frequently Asked Questions on Style Myself Welcome Box

  • An at-home try-on box for Stylists to experience products firsthand, create content, and recommend pieces authentically.

  • Choose items → try at home → keep what you love → return the rest.

  • You’re only charged for the items you decide to keep.

  • A temporary authorization hold is placed when your box is prepared to reserve the value of the items for shipment. It may show as “pending,” and it helps prevent payment issues later.

    Important: Use a credit card when possible — avoid debit cards, since debit holds can temporarily pull funds from your bank account.

  • A $1 verification is processed to confirm your card. It may be applied toward your purchase.

  • Yes - use your Stylist discount code on the items you decide to keep.

  • Returns are completed in the Kollectin App and must be shipped back within 7 days of delivery.